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This article looks at some of the issues surrounding Web-based education at the post-secondary level, both from the student and from the faculty perspectives. It describes communication, course management and student support as important issues on the minds of students, and looks at faculty support and recognition, intellectual property, and test security as some of the issues that need to be addressed to get faculty comfortable with Web-based education.
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Collins et al. (2001) studied this question.
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