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Examines how workplace communication influences structurational divergence and burnout among middle managers, suggesting important implications for leadership.
Previous research on structurational divergence has focused primarily on employees with no leadership status. This study examined how workplace communication influences structurational divergence and burnout among middle managers. A sample of middle managers completed an online questionnaire assessing routine workplace communication behaviors (i.e., information sharing, relational maintenance, negative emotions, and organizing) as well as structurational divergence and burnout. Results revealed that information sharing and organizing communication were associated with lower burnout and structurational divergence, with structurational divergence acting as a mediator.
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Kelly et al. (2026) studied this question.
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