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This literature review focuses on the importance of prioritizing personal data security in insurance organizations in the context of Web 2.0 and the fourth industrial revolution. With the increasing use of digital transactions and data sharing, there is a need for improved data security postures to mitigate vulnerability issues. Personal data is a valuable asset that is targeted by malicious individuals, which highlights the importance of establishing proactive and trustworthy security frameworks. The study evaluates the security threats associated with the collection, processing, storage, and retention of personal data in insurance organizations, and examines the legal and technical provisions for its protection. Through an analytical review methodology, this paper highlights the urgent need to establish robust data security measures to ensure that personal data is secure when held in the custody of insurance organizations and personal management information systems.
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Knowen et al. (2023) studied this question.
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