Enhancing Individual and Organizational Learning

Learning at all levels is essential for organizational survival. Drawing on the literature in adult and organizational learning, this article proposes a sociological model of organizational learning based on Parsons’ general theory of action. The model defines individuals and organizations as learning systems, and uses diagnostic questions related to adaptation, goal attainment, integration, and pattern maintenance to identify individual and organizational learning needs. The article applies the model to a strategic planning scenario, showing how managers may be able to use the model as a guide to address the learning needs of individuals and organizations.