The Impact of Smart Transportation on the Improvement Transportation Services Through the Yassir Application. A Case Study of the New City of Ali Menjeli – Constantine (Algeria)

This study examines the impact of smart transportation, specifically the Yassir ride-hailing application, on improving transportation services in the new city of Ali Menjeli in Constantine, Algeria. Using a questionnaire distributed to 151 residents, the research analyses the extent of smart transportation use and transportation service quality in relation to service improvement. Statistical analysis, including regression models, has revealed a significant positive effect of both smart transportation use and service quality on improving overall transportation services. The Yassir application was found to contribute to increased efficiency, reduced waiting times, improved safety, and decreased traffic congestion. The study highlights the growing acceptance and benefits of smart transportation technologies in urban mobility, particularly in newly developed cities. The findings suggest that integrating such applications can lead to enhanced transportation experiences and urban quality of life.