Container terminal yards operate under a high degree of uncertainty as the contact point between inbound and outbound operations of vessels and external trucks. The layout, equipment operations. and job orders at the yards determine the efficacy and delays of the work, so many studies have investigated improvements in efficiency. H company, a container terminal operator developed an index called WDI to distribute work among RTGCs. The WDI is an indicator to prevent congestion in one place by equally distributing the work to each RTGC. This paper analyzes the effect of the WDI introduction and discusses the causes and results of the WDI introduction effect from quantitative and qualitative perspectives.
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Hoon et al. (2017) studied this question.
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