Institutional environment and job well‑being on the governance of the tourism industry: a European study

This is the authors' abstract. We don't add key points for this paper.

While the tourism industry is often considered important in stimulating sustainable development, empirical evidence is still scarce and ambiguous (Fortanier and van Wijkt, 2010). In particular, authors warn the need of widen the social (employment) dimension of sustainability in the hotel industry, both in the quantity of local employment and its quality. Indeed, the tourism industry is an important sector Abstract: The distribution of wealth generated in the tourism industry among the labor force should be considered one out of the facets of the social tourism sustainability. Literature highlights that tourism firms' practices have an impact on labor well -being. However, it also warns that national institutions may condition the adoption of these practices by firms, and so institutions might become a challenge for well -being. This study analyzes the effect of institutions on well -being, and particularly it differentiates between employees and entrepreneurs as human resources in the tourism industry. The empirical analysis carried out on a sample of 1,352 employees and 302 entrepreneurs located in 27 European countries, confirms the direct effect of national institutions on well -being at work. Because institutions would have affect human resources' well -being, the tourism authorities should pay attention to the governance of this industry.