Reliability and Validity of In‐basket Performance Measures

The in‐basket test is a frequently used assessment tool for predicting job performance and, to a lesser extent, as a technique for research and development in various human resource applications. While the in‐basket test has obvious attractive features for application in the business setting, there is a great degree of uniqueness in each application and relatively little research focusing on critical issues involved in construction or evaluation. In this paper, the literature focusing on the psychometric properties of in‐basket measures of performance are reviewed and evaluated. The compiled evidence provides only modest support of the usefulness of the in‐basket test as a measurement tool.