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This research aims to understand clients’ experiences and views on Individual Placement and Support (IPS) in relation to substance use treatment.

Clients’ views and experiences of individual placement and support: an employment program for people in treatment for substance use

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This research aims to understand clients’ experiences and views on Individual Placement and Support (IPS) in relation to substance use treatment.
Longitudinal qualitative study conducted with 48 new IPS clients from January 2024 to August 2025.
Participants were interviewed up to four times via telephone, generating 153 interviews.
Findings were analyzed through Iterative Categorization and mapped to the RE-AIM framework.
Clients reported positive experiences with IPS, noting numerous benefits and strong emotional support from staff.
Participants indicated a desire for more information about IPS and additional in-work assistance or access to education.
Improvements suggested included better resources for IPS staff and clearer measures of effectiveness regarding client progress towards employment.

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Longitudinal qualitative study explores client views on IPS for employment in substance use treatment, indicating areas for improvement.

Neale et al. (2026) studied this question.

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