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Systematic review explores the role of emotional intelligence in resolving conflicts in organisations, suggesting pathways to improvement.
Emotional intelligence (EI) plays a crucial role in effective counselling and conflict resolution. This study explored the interplay between Emotional intelligence and counselling in resolving conflicts in organisationsin Lagos State, using a Systematic review approach to highlight how emotionally intelligent professional counsellors can foster a conducive environment where there is an understanding of conflict and its resolution. Through the analysis of the components of Emotional intelligence,
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Bamidele Bamidele (2026) studied this question.
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