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June 1, 2005Sport Marketing Quarterly

A Hierarchical Model of Service Quality for the Recreational Sport Industry

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Authors

YKYoung-do KoNational Taichung University of EducationDPDonna L. PastoreOspedale A. Perrino

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Ko et al. (2005) studied this question.

synapsesocial.com/papers/6a75b642f1e99ff85ab20caahttps://doi.org/10.1177/106169340501400203
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Also Consider

Synapse has enriched 2 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Servicescapes: The Impact of Physical Surroundings on Customers and Employees1992 · 3,908 citations
  2. 2The Service Quality Expectations in Private Sport and Fitness Centers: A Reexamination of the Factor Structure2000 · 44 citations