Knowledge management, particularly the systematic storage of knowledge, plays an important role in achieving project benefits in project-oriented organizations. This paper examines the impact of knowledge storage on project success, together with the role of knowledge management tools and knowledge sharing practices. A quantitative research approach was applied, and the empirical analysis was conducted using Structural Equation Modeling. The study was carried out in fourteen organizations in Southern Serbia and was based on two hundred and forty-four valid questionnaires. The results indicate that knowledge storage has a statistically significant positive effect on perceived project benefits, with a standardized coefficient of β = 0.23. This finding confirms that knowledge storage represents the most important determinant of project success within the proposed model. In contrast, knowledge sharing practices and the use of knowledge management tools did not show a statistically significant direct impact on project benefits. Although barriers to knowledge sharing were identified, such as lack of time, fear of losing professional advantage and low motivation, these factors did not directly influence project outcomes. The findings highlight the strategic importance of systematic knowledge storage as the foundation of organizational learning and project performance.
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Mihajlović et al. (2025) studied this question.
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