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Universal access refers to that part of a National Information Policy that attempts to ensure equal access to information for all, irrespective of location, financial resources or disabilities. This paper describes the results of a desk-based literature survey on recent developments in national information policies in this area. It considers the question of the digital divide, and the various approaches taken by governments in addressing the problems. It particularly notes the honesty with which the USA has described its problems, and the vigorous efforts it is making to address the problems.
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Muir et al. (2002) studied this question.
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