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Qualitative analysis of YouTube videos reveals how platform interfaces shape perceived driver choices in gig work.
This article approaches gig driving both as precarious work and a ‘semiotic surveillance mechanism’ that describes how platform interfaces and drivers’ discourse jointly produce the appearance of choice while making labor increasingly visible, calculable, and governable. Empirically, the article analyzes five Arabic-language YouTube videos produced by Egyptian inDrive drivers, supplemented by a rider-app walkthrough conducted in Cairo to contextualize the interface features that drivers discuss, including fare negotiation, ratings, commissions, and app prompts. The article draws together Halliday’s concept of semiosis as choice, Halliday and Matthiessen’s theory of semogenesis, and Haggerty and Ericson’s notion of surveillant assemblage to examine how inDrive drivers in Egypt articulate and navigate ‘choice’ in their self-produced YouTube videos. The analysis shows that drivers construe choice through metaphors of hunting and sniping, through evaluations of fairness, risk, and respect, and through detailed talk about time, place, ratings, and cash. Although the platform markets price negotiation as a sign of agency, the interface functions as an algorithmic script that determines which choices are intelligible, executable, and profitable. What appears as free choice operates within surveillance practices of datafication, evaluation, and penalty.
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Fawzy et al. (2026) studied this question.
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