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December 1, 2000Journal of Quality Assurance in Hospitality & Tourism

The Influence of Service Quality on the Positioning of Five Star Hotels—The Case of the Lisbon Area

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MCMaria João CarneiroUniversity of AveiroCCCarlos CostaUniversidad Rey Juan Carlos

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Carneiro et al. (2000) studied this question.

synapsesocial.com/papers/6a782e254fe2e6ffd8ed44fahttps://doi.org/10.1300/j162v01n04_01
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