Out of the frying pan, into the fire? Persistent gender barriers in Australian fire-fighting and challenges for HRM

By directly accessing women’s accounts of their active and ex-volunteer fire-fighting at the Australian Country Fire Authority (CFA), this paper seeks to understand women’s experiences in fire-fighting. The study documents the voices of women in work where they are mostly conspicuous by their absence, thus contributing to the small body of empirical studies of women in fire-fighting. Findings confirm the underrepresentation of women and provide evidence of horizontal and vertical gender segregation. Women fire-fighters are significantly challenged and discriminated against by individual and organisational behaviours. Other findings of this study are the co-existence of hostile and positive job factors for women fire-fighters; and women’s tolerance for complexity and paradox. These are scarcely documented in the literature on non-traditional occupations for women, and the paper suggests explanations based on concepts such as agency and coping strategies. Although women fire-fighters at the CFA had only a partial understanding of factors contributing to gender segregation, they voiced a desire and directions for organisational improvement to address gender issues.