Theory contends that social support can reduce the impact of stress in the workplace. Yet little research is available that investigates the role of social support in the sales area. Reliable and valid instruments are needed to measure this key construct. House and Wells (1978) developed an instrument of social support that addresses both sources and types of support. This study examines the reliability and validity of the instrument in the sales environment, and evaluates the psychometric properties of the instrument from the sources and types perspectives. Findings suggest that the instrument may be a sound measure of sources of social support, but is not appropriate for measuring types of support. Additional research is recommended.
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Comer et al. (1997) studied this question.
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