Ill, MSHRD, has been a practicing organizational consultant for over 15 years.He is president of ChannelMarker Consulting in Tempe, Arizona.The firm specializes in the identification of operational strengths and needs within a system and the utilization of that knowledge in the management of change.He has written articles on organizational resilience, strategic planning, productivity, and performance assessment.
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Home et al. (1997) studied this question.