An investigation was carried out by the authors to obtain some information about the relative uses of various quality control methods and principles in Denmark, Japan and Korea. Questionnaires in the respective languages were prepared by J. J. Dahlgaard and distributed to the selected companies in the three countries for the collection of the required information. The results obtained are discussed indicating the cultural and geographical aspects of quality management, and the paper is concluded with an outline of a new research project into total quality management, the QED project.
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Dahlgaard et al. (1990) studied this question.