Demonstrates a framework improving communication skills in enterprises, suggesting systemic change is essential.
Modern enterprise organizations routinely invest significant capital in executive coaching, soft-skills workshops, and leadership development programs to upgrade workforce capability. However, standard post-training evaluations indicate that over 80% of workshop participants revert to baseline behaviors within weeks. This paper demonstrates that communication bottlenecks in existing mid-level managers, project leaders, and technical leads are rarely individual skill deficits; rather, they stem from systemic environmental and governance failures. To address this challenge without disrupting ongoing operational deliverables or resorting to talent replacement, this paper presents The C.O.R.E.™ Communication Governance Framework paired with The C.I.Q.™ Index (Communication Intelligence Quotient). Built upon four operational pillars (Communicate, Own, Represent, Elevate) and a continuous 5-stage closed-loop transformation ring (Diagnose, Observe, Simulate, Correct, Reinforce), C.O.R.E.™ restructures organizational environment and micro-habits. Simultaneously, the C.I.Q.™ Index provides a rigorous mathematical model to evaluate clarity, structure, confidence, ownership, and executive impact across five maturity tiers. This combined framework offers enterprise leadership a repeatable, quantifiable methodology for driving talent development while safeguarding operational continuity and intellectual capital.
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M Kanna (2026) studied this question.
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