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When computer programs are designed to elicit problem solving skills by the user, this basic premise should be tested in an objective manner. The Health and Fitness Assessment program was evaluated as an interactive program with a substantial emphasis on the problem solving process. A method of analysis known as protocol analysis was used to demonstrate that 72% of the interpretive statements made by users verified the use of higher level mental functions to interact with the computer. Other evaluative data aided in improving the design of the program.
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Safrit et al. (1988) studied this question.
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