The effect of information systems on the supply chain sustainability using DEMATEL method

Stakeholder pressure from investors, shareholders, customers and nonprofits to push sustainability into the supply chain has significantly increased in recent years. Information systems are also one the inseparable parts of any company and organization. The relationship between this two has not been investigated in any research; in this paper we analyzed the effect of the information systems on the supply chain sustainability and Mobarakeh Steel Company was selected as the case study. Data was obtained through professional interviews with 32 experts and top managers of this company and then was analyzed by using DEMATEL method. Results showed that E-business, E-commerce and JIT are the most effective information systems on the supply chain sustainability and economical and environmental factors are the most affectable factors of the sustainable supply chain.