Assesses the significance of building performance in the context of facilities management. Its relevance has much to do with the growing recognition that it is an important benchmark source in facilities management. Builds on the premiss that essentially, facilities management deals with the management of non‐core support services to help achieve organizational objectives. Its realm is the interface between people and the workplace. One of the key components of this interface is property. As a commodity it is an asset not only for investment purposes but also in functional terms. Building performance is the process whereby this can be evaluated.
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James Douglas (1996) studied this question.
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