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August 13, 2026Open Access

Proactive Civil Registration Services: Evaluating the "Jemput Bola" Innovation in Improving Population Administration Access in Animha District, Merauke Regency, Indonesia

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Authors

MAMariny Renyut1*, Bonaventura Ngarawula2, Dodot Sapto Adi3

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Overview

Qualitative case-study evaluates improved access to population services in a remote Indonesian community, suggesting effective outreach strategies.

Key Points

  • This study aims to evaluate how the 'jemput bola' innovation improves access to population administration services in Animha District.
  • Qualitative case-study design utilizing in-depth interviews, field observations, and documentation.
  • Participants included government officials, district administrators, and community members using criterion sampling.
  • A structured questionnaire was administered to 50 respondents across five villages to assess program reach and outcomes.
  • 84% of respondents were aware of the program, and 64% had not possessed complete population documents before its implementation.
  • Post-intervention, 76% reported improved understanding of their administrative rights.
  • 88% experienced easier access to services, and 92% found the program helpful or very helpful.

Cite This Study

Mariny Renyut1*, Bonaventura Ngarawula2, Dodot Sapto Adi3 (2026) studied this question.

synapsesocial.com/papers/6a7d76aa2b0e0cff3f640294https://doi.org/10.5281/zenodo.21882213
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