Strategic road map outlines dual-track technology adoption in water utilities, highlighting the need for digital readiness and equitable governance.
Key Takeaways As a formative and an enabling capability, digital and artificial intelligence (AI) solutions are rapidly reshaping water industry data, systems, and workforces. Water professionals face a set of interconnected challenges that require thoughtful use of evolving technologies and advanced systems to strengthen resilience, improve efficiency, and support better decision‐making. AWWA's Water 2050 road map promotes a coordinated, dual‐track strategy that blends high‐ and low‐tech solutions to ensure innovation is accessible, equitable, and scalable across utilities of all sizes. Achieving this vision depends on strong governance, a digitally prepared workforce, and sustained collaboration to build water systems that are resilient, sustainable, and worthy of public trust.
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Karmous‐Edwards et al. (2026) studied this question.
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