Communicating Internationally in English

While conventional books about Business English focus on spoken and written business genres (for example presentations, negotiations, letters, emails) and language use, Communicating Internationally in English addresses the increasing need for a comprehensive and concise book about how to communicate effectively in the global workplace of the twenty-first century. Communicating effectively is no longer (and should never be) limited to our understanding of stock phrases or the generic structure of letters, emails, or memos; with a wealth of empirical research findings and case studies, the book, which is divided into three sections (‘The basics’, ‘Face to face skills’, and ‘Virtual skills’), demonstrates clearly to L2 learners what it means by communicative competence (Hymes 1966) and how effective communication rests on not just linguistic competence, but sociolinguistic competence (knowledge of the relationship between language and its non-linguistic context), discourse competence (the ability to understand and create forms of the language that are longer than sentences), and strategic competence (the ability to find ways of getting the message across or of finding out what somebody means).