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Purpose The purpose of this paper is to discuss the consumerism movement in health care and the implications of price transparency for the cause. A document analysis of supplier-side sentiments suggests health-care organizations are concerned this move will hinder not help consumers. Design/methodology/approach Document analysis of a supplier community has been applied in an analysis of policy-related communication between the US Government and hospital associations. Findings Empirical findings suggest that at both the institutional and cultural level, responsibility for health decision-making is obscured with easily misunderstood price information. Originality/value This paper explores the applicability of document analysis as a tool to understand cultural and institutional narratives.
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Cermin et al. (2025) studied this question.
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