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March 14, 2009International Journal of Quality and Service Sciences

Service quality, customer satisfaction, and behavioral intentions in fast‐food restaurants

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VPVictor R. Prybutok

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Victor R. Prybutok (2009) studied this question.

synapsesocial.com/papers/6a8165ee878fbc248522ffa9https://doi.org/10.1108/17566690910945886
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

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  4. 4The American Customer Satisfaction Index: Nature, Purpose, and Findings1996 · 3,790 citations
  5. 5Measuring Service Quality: Servqual vs. Servperf Scales2004 · 522 citations