Factors Impacting on the Selection of Third Party Logistics Provider

With 200 firms interviewed, who use logistics services, interesting findings show that firm with different sizes have different demands toward logistics services. There are key factors impact on firm's 3PL selection, e.g. cost of service, reputation, operation performance, and long-term relationship, in which they are mostly depended on cost of service. This means that they agree with the best choice depended on cost of service of 3PL providers.