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Purpose Seeks to review the results of a paper originally published in 2003 and to evaluate what can be considered still valid and what needs to be revisited. Design/methodology/approach The approach is a general review and observations about the earlier work. Findings The focus of the earlier paper was on integration and collaboration tools, while internet B2B tools can be used also for the opposite purpose. E‐sourcing and e‐procurement tools are aimed at increasing purchasing efficiency, rather than integrating inter‐firm business processes. In general, statistics and predictions such as those discussed focus on the value of exchanges, not on the purpose of internet applications. Originality/value The paper provides relevance at the present stage of B2B internet applications.
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Cagliano et al. (2005) studied this question.
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