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Presents the concept of outsourcing as a means for achieving strategic advantages. Describes the process of outsourcing and provides a practical approach which uses six steps. The six‐steps approach described provides a framework to outsourcing in a systematic way by addressing key issues around objectives, readiness, alternatives, proposals and negotiations. Outlines the expected benefits of outsourcing. Provides an illustration on how organizations outsource their maintenance activities such as plant overhauls and turnaround.
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John Campbell (1995) studied this question.
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