The effects of digitalization-process integration fit on supply-side resilience: a resource orchestration perspective

In the digital era, firms implement advanced digital technologies to pursue enhanced performance. Drawing on resource orchestration theory, this study proposes two novel resource orchestration patterns: fit as moderation and fit as matching between supply-side digitalization and process integration. These patterns help us to understand the synergistic effects between the two factors, making the upstream digitalization of manufacturers valuable. Using survey data collected from 200 firms in China, this study employed stepwise multiple regression and group regression to test the proposed theoretical model. This study revealed that fit as moderation directly promotes supply-side resilience, whereas fit as matching harms supply-side resilience. Furthermore, we consider the moderating effects of supply-side relational ties and supply uncertainty. Supply-side relational ties weaken the effect of fit as moderation but mitigate the negative effect of fit as matching, whereas supply uncertainty strengthens the effect of fit as moderation but does not significantly moderate the effect of fit as matching. This study contributes to the literature by determining the synergistic effects of supply-side digitalization and process integration on supply-side resilience and how they vary across different relational and environmental conditions.