Analyzing the Roles, Activities, and Skills of Learning Technologists: A Case Study From City University London

This article reports on a case study carried out at City University London into the role of learning technologists. The article examines how the role developed by providing points of comparison with a report on the career development of learning technology staff in UK universities in 2001. This case study identified that learning technologists undertook diverse roles and acquired the skills to work in different communities (professional, academic, and research). It also found that although the core role and activities of learning technologists were similar to findings in 2001, the changing context in which they operated added complexity to the role and impacted the skills and experience required.