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Long term care facilities are finding it increasingly difficult to deliver quality, personalized care to their clients. This is related to: the integration of frail, elderly residents with cognitive impairment and/or behavioural disorders; ethical dilemmas; settings that are not conducive to providing a stimulating and supportive atmosphere which would enhance care delivery; admission of residents with increasingly complex care needs without adequate funding and/or support services, and staff training needs. This paper defines how one organization intends to facilitate the changes required to improve the delivery of quality, personalized care.
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Wendy Beattie (1998) studied this question.
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