Just in Time Inventory Management and Operational Performance in Kenyan Sugar Firms: A Qualitative Study

Just-in-Time (JIT) inventory management practice is mostly associated with reduced inventory costs, waste minimization, and improved operational efficiency. This study investigated how JIT inventory management affects the operational performance of sugar manufacturing firms in Kenya. A qualitative research design was employed, with data collected through interviews with procurement personnel or their equivalents in Kenyan sugar milling firms. Interview data were analyzed thematically. Three major themes emerged: cost savings and space optimization, flexibility and responsiveness to demand, and challenges associated with emergency situations and stock availability. The findings indicate that JIT contributes to operational performance by reducing storage and inventory holding costs, optimizing warehouse space, and improving the timely availability of materials required for production. However, lean inventory levels may expose firms to shortages, work stoppages, and disruptions during unforeseen emergencies. The study concludes that JIT can enhance cost efficiency, flexibility, and operational responsiveness, but should be complemented by appropriate contingency measures and strategically determined buffer stocks. Strengthening inventory information systems, supply chain visibility, and employee capacity is recommended to improve JIT effectiveness and operational resilience.