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August 1, 1996Managing Service Quality

Investing in people: a perspective from Northern Ireland tourism ‐ part I

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MOMartin O’NeillWales Institute of Social and Economic Research, Data and Methods

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Martin O’Neill (1996) studied this question.

synapsesocial.com/papers/6a858d1dfc70cb81dc2030b1 https://doi.org/10.1108/09604529610145873

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