What question did this study set out to answer?

To evaluate the use of artificial intelligence tools in delivering inclusive, personalized, and developmental student support services across public universities in Rivers State, Nigeria.

August 20, 2026Open Access

Artificial Intelligence Tools for Enhancing Inclusive, Personalised and Developmental Student Support Services in Public Universities in Rivers State, Nigeria

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To evaluate the use of artificial intelligence tools in delivering inclusive, personalized, and developmental student support services across public universities in Rivers State, Nigeria.
Conducted a descriptive survey using multistage sampling among 541 respondents (382 students and 159 administrative staff) from a total population of 92,836 across three public universities.
Assessed instrument reliability using Cronbach's alpha, yielding coefficients of 0.80, 0.88, and 0.76 across evaluated domains.
Analyzed data utilizing mean, standard deviation, and hypothesis testing via z-test at a 0.05 level of significance.
Respondents reported high support utility across key applications: AI-based career guidance tools (85%), AI-enabled accessibility tools (82%), and AI-driven feedback systems (80%).
Observed no statistically significant difference in perceptions between students and administrative staff regarding the utility of the evaluated AI tools.

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Implication

Descriptive survey finds high perceived utility of artificial intelligence tools for university support services, suggesting strong potential for personalized and inclusive higher education.

Cite This Study

Mohammed et al. (2026) studied this question.

synapsesocial.com/papers/6a86b5c58a91293e6a1cd4ee https://doi.org/10.5281/zenodo.21998718

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Implication

Descriptive survey finds high perceived utility of artificial intelligence tools for university support services, suggesting strong potential for personalized and inclusive higher education.

Artificial Intelligence Tools for Enhancing Inclusive, Personalised and Developmental Student Support Services in Public Universities in Rivers State, Nigeria

Key Points

Discussion

Implication

Cite This Study

Artificial Intelligence Tools for Enhancing Inclusive, Personalised and Developmental Student Support Services in Public Universities in Rivers State, Nigeria

Key Points

Discussion

Implication

Cite This Study

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