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It's official! The Internet reveals Knowledge Management (KM) as one of the hottest management topics on companies' agendas. A recent search showed more than 37,900 web pages and 266 books taking aim at the subject. Add to that the conferences, consortia, societies, think tanks, and magazines dedicated to KM, and the theme's popularity throughout the business community is undeniable.
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Havens et al. (1999) studied this question.
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