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This research examines the effect of COVID-19 isolation protocols on service provision to persons experiencing homelessness and concurrent disorders (PEHCD) in the province of British Columbia, Canada. Using mixed methods, 119 service providers completed a survey about experiences with COVID-19 isolation protocols. Of those, 25 participated in semi-structured interviews. In addition to documenting the challenges experienced by service providers, the results illustrate the creative and effective ways that service provision to PEHCD was maintained in the face of restrictions. This research builds on a pilot project conducted in Victoria, Canada in 2021, examining early impacts of COVID-19 isolation protocols on service delivery to PEHCD. This study extends the research to urban, rural, and remote communities across British Columbia.
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Young et al. (2022) studied this question.
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