How Do Youngsters Use Public Libraries to Find Non-Fiction Books? The Results of a Recent Research Project

Even in the face of widespread domestic use of electronic materials, books within public libraries remain an important source of information for many youngsters. This paper draws on the results of a qualitative English study broadly concerned with young people's information behavior to explore how youngsters locate non-fiction books within such libraries. One of several approaches was taken. Familiar with the placement of materials on the subject of the need, some went directly to the appropriate part of the collection. Others did not know the position of the desired section and combed the shelves randomly, consulted labels on the shelves/walls, sought help from staff or exploited the subject index. Most users wanted information on a certain topic, not a particular item. There were high levels of ignorance of both library terminology and the arrangement of books within the building. The article concludes by making recommendations for both practice and future research, based on the investigation's findings.