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February 1, 2000Journal of Services Marketing

What is a professional service? A conceptual review and bi‐national investigation

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MTMrugank V. ThakorAKAnand Kumar

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Thakor et al. (2000) studied this question.

synapsesocial.com/papers/6a8816a12053543484aa70aehttps://doi.org/10.1108/08876040010309211
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