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This paper documents knowledge applications by describing a total of 30 situations in policing where knowledge is required. In the discussion section, we allocate these knowledge applications to primary activities of the value shop. This research is important, because police knowledge tends to be implicit, tacit, and based on experience. To make knowledge available to colleagues and to promote knowledge‐sharing in general through different kinds of media, including modern information and communication technologies, a first important step is to identify and classify knowledge categories as described in this paper.
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Holgersson et al. (2008) studied this question.
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