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August 22, 2026American Journal of Hospice and Palliative Medicine®

Diverging Perspectives: A Qualitative Study of How Physicians and Informal Caregivers Perceive End-of-Life Communication

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Authors

ESEmily SchulerNWNashell WilsonSKSarah E. Koch

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Overview

Qualitative study reveals mismatched expectations during end-of-life communication between physicians and informal caregivers, highlighting major barriers to delivering goal-concordant care.

Key Points

  • To examine and compare how physicians and bereaved informal caregivers perceive the quality, roles, and barriers of end-of-life communication.
  • Conducted semi-structured focus groups with 19 physicians providing routine end-of-life care and 21 recently bereaved informal caregivers of older adults.
  • Analyzed focus group transcripts using an inductive, line-by-line coding approach to identify grounded themes.
  • Identified two overarching themes regarding divergent perspectives: perceptions of roles and responsibilities, and barriers to end-of-life planning.
  • Physicians attributed communication challenges to low patient health literacy, financial barriers, and viewing deep planning conversations as outside their scope of practice.
  • Caregivers identified unmet needs for physician guidance, limited information exchange, and fear of challenging medical authority as primary obstacles.

Cite This Study

Schuler et al. (2026) studied this question.

synapsesocial.com/papers/6a895fe4ca7ade938187ecbchttps://doi.org/10.1177/10499091261476560
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