The Impact of Digital Addiction on Employees’ Work Productivity: A Narrative Review

Digital technologies have become an essential part of modern workplaces, improving communication, efficiency, and organisational processes. However, excessive and uncontrolled use of digital technologies may negatively affect employees’ well-being and workplace productivity. This narrative literature review examines the relationship between digital addiction and workplace productivity by focusing on the individual, social, and organisational consequences of problematic digital technology use. The study first defines the concepts of digital addiction and workplace productivity to establish a conceptual framework. It then discusses how problematic digital technology use, including excessive internet use, social media use, smartphone use, screen use, gaming disorder, and online gambling, may influence productivity through distraction, reduced concentration, poor time management, stress, health problems, and impaired work–life balance. The review highlights that digital technologies are not inherently harmful; rather, productivity problems arise from uncontrolled and problematic patterns of use. The study concludes by suggesting organisational and individual-level interventions, including digital awareness training, responsible technology use policies, improved time management practices, and supportive workplace environments to reduce the negative effects of digital addiction.