A strategic goal of road quality management is to create favourable infrastructure conditions for the economic and social development of the country, raising the living standard and promoting activities for improving the use of natural and industrial resources and national stability. In this study the quality management was analysed as a three‐level system: at level I (strategic) the management of the road sector as a whole is discussed out; at level II (tactical) the solutions for distributing the road quality management and the planned resources between the contracting organisations are realised; at level III (operative) the quality is operatively managed in the course of production process. The main attention in the article is paid to the selection of criteria for process monitoring at an operative level of road quality management. The article shows that the essential criteria of road quality management monitoring are: technical (engineering), financial and social.
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Леонович et al. (2007) studied this question.