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The Digital Transformation in Hotel Technology Conference explored the transformative power of technology in redefining the future of hospitality, from AI-driven guest personalization to tech-enabled sustainability solutions.Around 70 experts, ranging from hotel operations, technology and academia, emphasized that technology adoption is no longer optional -it is a fundamental pillar for driving service productivity, sustainability, and future guest experiences.
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Alexander Lennart Schmidt (2025) studied this question.
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