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August 19, 2026Computers Environment and Urban SystemsOpen Access

Evaluating the digital divide in public transport services: A natural language processing analysis of user experiences in Birmingham

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HLHuafeng LüLZLei ZhangSGSilvia Gullino

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Lü et al. (2026) studied this question.

synapsesocial.com/papers/6a8bb44ee6afc07dcbf45874https://doi.org/10.1016/j.compenvurbsys.2026.102507
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