Purpose This paper, originally published in 1987, seeks to outline an agenda for conducting rigorous research into the flexibility of manufacturing processes. Design/methodology/approach An initial domain for defining flexibility is established, specific measures are suggested, and sampling issues are discussed. There is also a discussion of relevant research problems that can be addressed once valid and reliable operationalisations exist. Findings Its underlying premise is that current efforts are being impeded by the absence of operational measures for the concept. Originality/value A useful historical perspective on manufacturing processes.
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Donald Gerwin (2005) studied this question.
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