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Internet and information technology is among the vital advancement of the mankind. It has opened numerous options for new businesses. It has made the world smaller. Even in the travel industry ICT has made a lot ofnew advancements. Global distribution system and Internet distribution system are the travels related services which have made a revolutionary change in the tourism industry. The study is based on self structured questionnaire and studies the respondents view on thefactors they consider important while making e booking. It concludes that security and after sale services are the two most crucialfactors that impact the consumers.
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Chaudhary et al. (2020) studied this question.
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