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Cross-sectional survey demonstrates AI capability promotes sustainable competitive advantage in restaurants via operational sustainability, indicating the moderating value of food innovation.
This study examines the relationships among AI capability, organizational readiness for AI, AI-enabled sustainable gastronomy capability, sustainable food innovation orientation, and sustainable competitive advantage. Data were collected from 400 restaurant decision-makers in Brazil and analyzed using SPSS, AMOS, and the PROCESS Macro. The findings indicate that AI capability and organizational readiness for AI are positively associated with AI-driven operational sustainability and AI-driven customer sustainability experience. Bootstrapped indirect effects further show that these capability dimensions constitute significant pathways linking AI-related resources to sustainable competitive advantage. In addition, sustainable food innovation orientation strengthens the conditional indirect relationships, supporting its role as a boundary condition in AI-enabled capability development. The study extends dynamic capability theory by specifying a contingent capability-building mechanism through which AI-related resources are associated with sustainable competitiveness in restaurant contexts.
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Eduardo Reséndiz Texeira (2026) studied this question.
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